We may collect the following types of information:

• Personal information such as name, email address, phone number, and billing details

• Membership, class booking, attendance, and account information

• Information you provide when contacting us or completing forms

• Technical information such as device type, browser, IP address, and website usage data

We use the information collected to:

• Schedule and manage Pilates classes and memberships

• Process payments and maintain customer accounts

• Provide customer service and respond to inquiries

• Send class reminders, schedule updates, and service-related notifications

• Send promotional communications only when you have opted in

• Improve studio operations, website functionality, and customer experience

We do not sell personal information.

If you choose to receive text messages from Soul Movement Pilates, your mobile information is used solely for service-related communications such as reminders, updates, and notifications.

Compliance Statement
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
Information sharing to subcontractors in support services, such as customer service, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text Messaging Opt-In Data
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services used to deliver messages.

Personal information may be accessed only by authorized personnel and service providers who require the information to perform essential operational tasks such as payment processing, scheduling systems, or customer support.

If any section of this policy references access to personal information, the following disclaimer applies:
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

We may use cookies and similar technologies to enhance website functionality, analyze performance, and improve user experience. You may disable cookies through your browser settings; however, some features may not function as intended.

We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, or loss.

You may request to:

• Access or review your personal information

• Update or correct inaccurate information

• Withdraw consent from optional communications

• Request deletion of certain information, subject to legal and operational requirements

Requests can be made using the contact details below.

Personal information is retained only as long as necessary to fulfil service obligations, legal requirements, and legitimate business purposes.

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

For questions about this Privacy Policy or your information, please contact:

Soul Movement Pilates
Mission Viejo, California
Email: info@soulmovementpilates.com